Hospitality Technology Trends
March 20, 2023
Technology is rapidly transforming the hospitality industry, and at Prospera Hospitality, we are at the forefront of these developments. In this blog, we will take a closer look at some of the most promising technology trends in the hospitality sector and how they are making a positive impact on businesses like ours.
Current technology trends in hospitality:
- Mobile technology: Mobile technology is transforming the way we travel and interact with hotels. From mobile check-in to mobile room keys, guests now have the ability to control their entire stay using just their smartphones. This makes it easier for guests to access information and manage their stays without having to wait in line or contact hotel staff.
- Automated check-in and check-out: The use of automated check-in and check-out is becoming increasingly popular in the hospitality industry. This technology streamlines the check-in process, making it faster and more convenient for guests. It also helps to reduce queues, making the check-in and check-out processes more efficient and less stressful for both guests and staff.
- Artificial intelligence: Artificial intelligence (AI) is playing an increasingly important role in the hospitality industry. From chatbots that help guests with queries and booking requests to virtual assistants that make recommendations based on guests' preferences, AI is making it easier for hotels and resorts to provide outstanding service.
- Robotics and automation: Automating rote tasks such as floor scrubbing and room delivery frees up hours of work and allows staff to focus on customer-facing jobs that transform how people see a business. Prospera Hospitality’s sister company, Prospera Health and Hospitality Services, offers a variety of UV cleaning devices and food-delivering devices, including three self-driving robots: the UV Guardian, the T4H Delivery Robot and Autoxing’s Delivery Robot. These robots provide automated services that both delight guests and support hotel staff.
- Robotics and UV Cleaning: The use of ultraviolet (UV) light to reduce the spread of bacteria and viruses is becoming increasingly popular in the hospitality industry. The future of disinfection is here with UV robots, such as those offered by Prospera Health and Hospitality Services. The UV Guardian has a UV bulb to sterilize both air and surfaces, providing a thorough cleaning solution for both big and small spaces.
Other robotic cleaning solutions include the R3 Vac and the R3 Floor Scrubbing Robot.These robots provide quick surface cleaning and avoid obstacles, and automatically return to their charging stations when done.
These are just a few examples of the exciting technology trends transforming the hospitality industry. At Prospera Hospitality, we are committed to incorporating the latest technology to enhance the guest experience and make their stay with us as memorable and enjoyable as possible.
We have incorporated many of these trends at one of our client hotels, a Hilton Garden Inn. Follow these links to see the robotics they are using and how they're improving hotel operations.
Let us know if we can help you with your hospitality technology needs.