HOTEL, ASSISTANT HOUSEKEEPING MANAGER

The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Assistant Housekeeping Manager. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.   

Work Location: In person 

Job Type: Full-time 

Salary:  Starting at $18.50 per hour 

Benefits:

• 401(k) matching
• Dental Insurance
• Vision Insurance
• Health insurance
• Life insurance
• Employee Discount
• Paid time off

The DoubleTree Green Tree offers participation in the Hilton Employee discount program that offers heavily discounted rates to employee and family/friends at the Hilton Family of hotels.

Schedule:

• 8 hour shift
• Day shift
• Weekend shift
• Holidays

 Participates in directing and controlling the operations of the Housekeeping Department and coordinating the cleaning of guest rooms and public areas as efficiently as possible keeping the highest standards of cleanliness as specified by Doubletree brand standards. Provides supervisory guidance, reinforces training and initiates disciplinary action when needed. Makes suggestions and recommendation for all matters pertaining to associates such as hiring, firing, change of employment status, etc.

Essential responsibilities:

• Trains all associates in the Housekeeping Department how to perform their job duties to the best of their abilities.
• Schedules, evaluates and directs all personnel.
•  Takes immediate actions on problems that are encountered in the Housekeeping Department.

Participates in the following:

a. Monthly department meetings

b. Pre-Shift meetings

c. Inventory of Supplies

• Inspects guest rooms and all public corridors and outlets daily to ensure that the quality assurance program is in effect.
• Follows up to ensure that routine projects are completed, i.e., carpet shampooing, wall washing, rotation of mattress, etc.
• Writes reviews and approves weekly schedules on a daily basis for the entire department.
• Orders requisitions and keeps a perpetual inventory of supplies needed to perform the operating functions of that department.
• Researches and evaluates new products and methods to increase efficiency and productivity.
• Report all maintenance problems with his/her area of responsibility. Follows up on the repairs.
• Ensure the key issuance procedure is being followed to safeguard the department’s security.
• Maintains excellent communication skills with the front office to ensure that there is coordination of their work to the daily arrival pattern.
• Is responsible for the hotel’s lost and found department.
• Interviews and hires new personnel when needed.
• Evaluates staff performance continually throughout the year.
• Learns, understands and refers to the Brand Standards
• Responsible for developing performance standards, procedures and rules used to ensure work habits and a safe work environment.
• Conducts regularly scheduled training sessions on proper and safe work habits.
• Provides for a safe work environment by following all safety and security procedures and rules. 
• Utilizes protective equipment.
• Communicate effectively with guests and team members, i.e., provide information, answer questions, assist with problems and service recovery, etc.

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