On Call Overnight Bellman/Valet – Hilton Austin Airport
Join our team at the Hilton Austin Airport, a recently renovated, full-service hotel located in the historic Air Force command building on the grounds of Austin-Bergstrom International Airport. As Austin’s gateway hotel, we pride ourselves on delivering exceptional service and warm hospitality.
Position Overview
We are currently seeking an On Call Overnight Bellman/Valet to provide outstanding guest service during overnight hours. This role is ideal for someone who thrives in a guest-facing environment, enjoys working independently, and takes pride in maintaining a welcoming and safe hotel experience.
Essential Responsibilities
· Greet and warmly welcome all guests upon arrival
· Open doors and assist guests entering or exiting the hotel
· Respond promptly to guest requests and resolve complaints with professionalism
· Provide clear directions to hotel amenities, guest rooms, and local attractions
· Transport guest luggage to rooms efficiently and courteously
· Deliver and log incoming packages to appropriate departments
· Maintain cleanliness and order in the lobby and entrance areas
· Safely operate the hotel shuttle van in compliance with traffic laws (valid state driver’s license required)
· Keep shuttle vans clean and stocked
· Complete nightly task checklist and shuttle inspection reports
· Stock and maintain the crew lounge
· Remain at assigned post when not assisting guests or performing other duties
What we’re looking for
· Friendly, professional demeanor with a passion for hospitality
· Ability to work overnight shifts and be on call
· Physical ability to lift luggage and stand for extended periods
· Valid driver’s license and clean driving record