The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Restaurant Supervisor. This position will be responsible for assisting the Restaurant Manager in the day-to- day operations of the Restaurant & Bistro Market. Prior hotel experience is a plus.
Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.
Benefits:
Schedule:
Supervises the daily operation of the restaurant, maintaining established quality and service standards and maximizing profits.
· Schedules employees under direct supervision at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling.
· Ensures restaurant adheres to all standards as outlined by brand or hotel franchise.
· Inspects daily pre and post - shift side work and cleanliness of outlet areas.
· Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.
· Maintains standards of food and beverage quality and guest services; resolves guest complaints.
· Participates in monthly inventories. Initiates programs to reduce breakage and loss in
· China, Glass and Silver.
· Promotes programs to increase sales through employee incentive plans and programs to increase customer satisfaction.
· Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
· Fulfills Manager on Duty shifts.