MANAGING THE PEOPLE WHO MAKE HOTELS SUCCEED
A hotel succeeds only when its staff succeeds. How your people work and interact with guests and behind the scenes establishes your reputation. Prospera Hospitality’s hotel human resources management services and HR consulting programs help your property by ensuring staff are hired, trained, supported and retained.
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HOTEL STAFF RECRUITMENT, TRAINING & DEVELOPMENT
Prospera offers human resources consulting for hotels and restaurants to find, train and retain quality employees. Through careful, thorough recruiting, interviewing, hiring and on-boarding processes, we help prepare each associate for success. Once hired, our new Team Member On-Boarding Program ensures Team Members feel welcomed immediately. This includes an orientation to meet the hotel management team, tour the property, learn policies and procedures, and begin brand-specific training. We also provide customer service, management and leadership training. We believe training, ongoing feedback and coaching is vital to cultivate leaders. It’s not unusual for rising star associates to move swiftly into management – and we provide a strong foundation to support that growth.
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MANAGING HOTEL BENEFITS & PERKS
Prospera has developed a robust offering of benefits and perks to fit the evolving needs of hospitality Team Members. From medical coverage to pet coverage, 401k, travel discounts, wellness fairs, associate celebrations, recognition programs and more, we can offer plans for your hotel employees to feel supported and valued, all available in a simplified web-based benefits management system.
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PAYROLL MANAGEMENT FOR HOTEL STAFF
Prospera Hospitality offers payroll management for hotels of all sizes. Our trained human resources and finance teams can ensure the smooth, reliable management of your payroll systems. We also offer one-time payroll auditing or as-needed payroll management support.
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Prospera Hospitality is ready to be your hotel human resources management partner or consulting team. Contact us today to learn how we can help your property thrive.
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