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August 1, 2022
8/8/2022—PITTSBURGH, PENN.—The Fairfield Inn & Suites by Marriott Pittsburgh North/McCandless Crossing was awarded the Marriott Select Brand Diamond Circle Award for 2021. The award, based on guest feedback and business success, is Marriott’s highest honor.
Prospera Hospitality is the hotel management company for this Fairfield Inn & Suites by Marriott. “We are thrilled to have helped earn such a prestigious award for a truly outstanding group of staff who have worked with dedication—even through the challenges of a pandemic—to provide exceptional guest services and run the property so well,” said Kevin Kilkeary, president and CEO of Prospera Hospitality.
Marriott selected 24 top-performing Fairfield Inn & Suites properties for the Diamond Hotel Award Circle. There are 1,108 Fairfield Inn & Suites in the United States, meaning the Pittsburgh North/McCandless Crossing hotel is among the top 2 percent of all Fairfield Inns. The McCandless Crossing hotel is the only Fairfield Inn in Pennsylvania to receive the award.
Marriott uses criteria including guest service scores (measuring overall satisfaction and likelihood to recommend the property), competitive results from the industry STR report, and revenue results to determine its honorees—all benchmarks that Prospera Hospitality strives to improve for all of its management partners.
“Properties like Marriotts rely on Prospera Hospitality to seamlessly and holistically manage all aspects of the hotel, from staff to accounting to food and beverage,” added Mr. Kilkeary. “We share in Fairfield Inn’s celebration for the wonderful work everyone involved in the McCandless Crossing property has done to earn this honor.”
Learn more about The Fairfield Inn & Suites by Marriott Pittsburgh North/McCandless Crossing on the Marriott website.
Founded in 2002 by a team of seasoned hospitality professionals, Prospera Hospitality is a boutique hotel and restaurant management company approved by major hospitality brands. Prospera offers full-service hotel and restaurant management, as well as individual operational services, such as accounting and finance, human resources, food and beverage management, credit card processing and more. Based in Sewickley, Pennsylvania, Prospera works with major chain hotels, boutique hotels, restaurants, and resorts around the country.
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