- Hotel Management
- Restaurant Management
- Health & Safety
- A La Carte Services
January 30, 2023
Domestic and international tourism is increasing and hotel occupancy rates are going back up, reaching 70% for the first time since 2020. With the market expanding and guest expectations increasing, your hotel needs to stand out from the crowd. You already know how to run a hotel, but with a few new offerings, you can take guest services to the next level.
We all know how important a first impression is, so make sure you make it a good one by streamlining your check-in process. Prospera Hospitality offers streamlined hotel and restaurant point-of-sales (POS) solutions. Benefits of industry-specific payment solutions include:
With well-trained staff, optimized equipment and personal touches in place, a guest can start their stay feeling welcome and well taken care of.
Each guest has different needs and expectations. Some days you feel like talking to people and others you don’t. Give guests options for how they can make requests at whatever level of interaction they prefer.
Our sister company Prospera Health and Hospitality Services offers the latest technology in the hospitality industry that can help you amaze your guests:
With staffing shortages at an all-time high—Hospitality Net reports that 97% of surveyed hotels are dealing with staffing shortages—it is important to keep your employees safe and healthy. Utilize innovative technology as a solution in every aspect of your hotel operations to provide a safer and cleaner environment without overworking your staff.
It all starts with your hospitality team. Although technology can be a great addition to your hotel, your human team shouldn’t be forgotten. Make sure you invest time and money into training your staff—and not just the new ones. Training should be an ongoing process for all employees to support optimal performance.
At Prospera Hospitality, we manage hotel human resources and HR consulting programs, as well as accounting services to support your property by ensuring staff are hired, trained, supported and retained.
Bonus: Investing in your employees also helps decrease employee turnover, saving you money and time.
Even if your housekeepers are well-trained and professional, it can be difficult for them to maintain the highest standards of cleanliness that guests expect by traditional cleaning methods alone. There are many tools and equipment that can make cleaning easier, faster, safer and better, even if you have limited staff available.
Support your housekeeping department with cleaning technology to optimize their time:
Need help taking your hotel’s customer service to the next level? Prospera Hospitality is here to help. With over 50 years of experience in the hospitality industry, we can offer great insights and advice to deliver remarkable service!
We'd love to hear from you!